Creating a Content Filter

You can create custom content filters using the Content Filtering pages. To edit a filter after you've created it, see Editing and Deleting Content Filters; to change the order in which your content filters act, see Reordering Content Filters. To use a list of allowed or blocked senders, see Creating a List of Allowed Senders and Creating a List of Blocked Senders. To configure the Junk Mail filter, see Editing Junk Mail Manager Actions.

About the Junk Mail Filter

The Junk Mail Filter is automatically created and pre-configured by the system. Junk Mail Manager uses this filter's settings to act on your junkmail. This filter appears at the top of your Content Filtering pages; you cannot edit or delete it.

To create a content filter:

  1. Click Content Filtering from the links on the left.
    Result: The Content Filtering page displays with your Junk Mail Filter and any other existing filters.
  2. Click Add Filter.
    Result: The page refreshes with fields that let you set conditions and actions for your new filter.
  3. In the Filter Conditions area, specify the following:
    Or you can select the following radio button:

  4. If you chose the first radio button mentioned in Step 3, select an attribute from the Choose Type drop-down menu:
  5. If you chose the first radio button mentioned in Step 3, you must choose a content condition for the filter object:
  6. If you chose the first radio button mentioned in Step 3, you can enter a value for the filter object. Enter the text, integers, MIME type, or file name you want searched for and acted on in the appropriate box. You can use the following wildcard characters with the matches or does not match options only:
  7. In the Filter Actions area, specify a response by selecting one of the following:
  8. Once you have created your filter, click OK.
    The system accepts the settings and a description of the filter appears on the Content Filtering page. Incoming messages and attachments are filtered and acted on as directed.

About MIME and Filtering Attachments

"MIME" stands for Multipurpose Internet Mail Extension; a standard for multipart, multimedia electronic mail messages and World-Wide Web hypertext documents that provides the ability to transfer data such as graphics, audio, and fax. All MIME parts of a message are considered attachments and filtered if the Attachment MIME Type parameter is specified. If the message is not MIME, it's entire body is considered a single text/plain "attachment".

You can discover the MIME Content-Types used in a message by viewing the full message; this can be by clicking Open when viewing a message. Each part of the message will have a Content-Type specified such as text/plain, text/html, multipart/related, multipart/alternative, image/gif, and so on.

About the Antispam Scanning Rules and Threshold

Antispam/Junkmail scanning uses several carefully compiled rule files based on common known factors of junkmail. The rules are not open to scrutiny or change at this time.

For each rule in the rule file that a scanned message matches, the message is awarded a score. The score is identified in the X-Junkmail-Status header. Careful study has determined that the default score of 50 is optimal. You can use the UCE (Junkmail score) filter object option to increase the default sensitivity of the anti-spam scanning utility (not recommended).