Using Junk Mail Manager Help

Use this help system to find the information you need; the buttons at top provide access to the help topics. Note: This online Help system describes Junk Mail Manager operations in an Internet Explorer browser; if you use a different browser there may be slight discrepancies.

See About Junk Mail Manager for general information on using Junk Mail Manager; see Junk Mail Manager Legend for a legend of the Junk Mail Manager icons.

Junk Mail Manager Links

Primary Link Use to... See Help Page...
My Junk Mail View and manage quarantined messages. Checking for Junkmail Messages
and
Taking Action On a Quarantined Message

Search Find junkmail messages. Searching for a Junkmail Message
Controls Modify Junk Mail Manager actions. Editing Junk Mail Manager Actions
Allowed Senders Create a safe list of specific senders; make sure those messages are never identified as junkmail. Creating a List of Allowed Senders
Blocked Senders Create a list of specific senders whose messages you want to block; make sure those messages are always identified as junkmail. Creating a List of Blocked Senders
Allowed Mailing Lists

Add addresses or domains to a list of allowed mailing lists; incoming messages from mailing lists you belong to aren't subject to junkmail filtering.

Adding Allowed Mailing Lists Entries
Content Filtering Add, edit, or remove a content filter. Creating a Content Filter
Preferences Make customizations regarding your summaries and show/hide the message (preview) pane. Setting Preferences
Summaries Set the frequency that summary logs are mailed. Setting Summary Log Frequency
Password Change your Junk Mail Manager password.
Note: This feature may not be available to you.
Changing Your Password
Trash [Empty] Access the Junk Mail Manager Trash folder; click Empty to delete all mail in your Trash folder. Taking Action on a Quarantined Message
Help Open this online help system.
Logout Log out of Junk Mail Manager. To End a Junk Mail Manager Session

Junk Mail Manager Legend

See the Legend below for an explanation of all the icons.

Icon Name Indicates that...
Reminder
Unread You have not yet read the message.
Reminder
Read You have read the message.
Attachment
Attachment The message includes a file attachment.
Highest
Highest The highest available priority has been assigned to the message.
High
High A high priority has been assigned to the message.
Low
Low A low priority has been assigned to the message.
Lowest
Lowest The lowest priority has been assigned to the message.

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